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Discover how Freja scaled their influencer marketing to 800+ partnerships and turned organic influencer content into a successful growth strategy, balancing high-volume outreach with authentic relationships.
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Freja, a UK-based company with Norwegian roots, is on a mission to bring nutritious, additive-free bone broths back to household kitchens.
Founded by Ed and Jess, a husband-and-wife team frustrated with the lack of healthy fast food options, Freja has quickly gained recognition for its award-winning, cupboard-friendly broths.
We interviewed Hanna and Tamsin from Freja to delve into their marketing strategies and discover how they've leveraged influencer partnerships to fuel their growth.
Here’s what we found out →
When Freja started growing their Instagram followers, they noticed something interesting - without prompting, people were sharing posts about their brand. It was organic UGC at its best. This unexpected delight sparked an idea that would shape their marketing strategy.
"How can we make more of this happen? We want to tell more people about our brand, but we don't want to . We're not ready for that yet."
They had a few goals:
One of Freja's founders saw another brand popping up all over Instagram. They wanted that too.
So, Hanna took an influencer marketing course and got the show running. But here's where it got tricky...
Hanna found herself stuck with spreadsheets, writing down every little detail about potential influencer partners. First names, last names, what they like, their birthdays, upcoming events - it was a LOT of work.
The team knew there had to be a better way.
After toying with a few other tools (read: very expensive tools), Freja turned to SARAL.
Let’s dive into their strategy and how SARAL helped them onboard more than 800 influencers and get influencer-generated content daily!
Freja began their influencer marketing journey with a simple approach:
One challenge Freja faced was identifying UK-based influencers.
They turned to SARAL's discovery tool for help:
The discovery tool was really helpful, particularly because we weren't so bothered about follow numbers. The location was more important for us. It was so time consuming to manually go through profiles and check if they live in the UK. It was a long, long manual process.
This saved Freja significant time in finding the right influencers.
Freja kept their initial outreach simple and pressure-free:
We put as few boundaries in place as possible. So they just said yes and we sent it.
Once the initial outreach was established, Freja implemented an email flow:
This approach, coupled with SARAL's email templates and automated drip campaigns, saved hours of manual work and kept conversations flowing.
This volume-based approach led to some unexpected positive outcomes:
With the help of SARAL, Freja has successfully onboarded more than 800 influencers! This impressive network has led to a shift in their strategy.
Rather than continuing to focus on volume, they're now focusing on nurturing existing relationships.
We're going to be less about volume and more about nourishing the good relationships that we've started to build.
This approach is particularly helpful in their campaign-based strategy, especially during product launches.
Freja now leverages their existing partnerships. They carefully select from their pool of influencers, choosing those who are the best fit for each specific campaign or product.
For new launches, we've gone quite big on numbers, but it's with people that we already have on our lists. It's made it more straightforward to just go, 'Right, who have we got who's good, who's right for this product?
It allows Freja to maintain the scale they need for successful product launches while also deepening their relationships with influencers who have already shown alignment with their brand.
It's a strategy that combines the best of both worlds: the reach of their large influencer network with the authenticity of established partnerships.
How do they keep track of these relationships? SARAL’s CRM helps them manage everything in place without switching multiple tabs or organising complicated spreadsheets.
Tamsin shares:
I can track it all in SARAL and I find it the most helpful thing. To be able to see who we've reached out to and what stage the conversation is just brilliant.
Freja has been tracking several key performance indicators (KPIs) since the beginning of their influencer marketing efforts:
Hanna admits that these KPIs were initially chosen without much prior experience:
I think because we didn't have anybody on the team who'd done it before, it was a bit of sort of plucking out of the air, right? What should we measure? Let's go with this.
As the brand grows, they're still refining their reporting methods. Hanna explains the difficulty in tracking ROI for influencer marketing:
It's so hard to track ROI because, you know, I mean our sales are up, but I don't know how much of that influencers can claim. It's absolutely part of it, but it's really hard to gauge how much.
Moving forward, Freja is looking to measure more specific metrics:
This shift in focus reflects a desire to more directly link influencer efforts to concrete business outcomes.
While the exact ROI remains challenging to pinpoint, the overall impact of their influencer marketing strategy is clear. With sales up and a steady stream of influencer content being produced, Freja's approach appears to be yielding positive results. The company continues to refine its measurement techniques to better understand and optimize the impact of its influencer partnerships.
We asked Hanna and Tansim what advice they would give to other brands starting their influencer marketing program. Here’s what they shared:
Freja's journey shows the power of combining a volume-based approach with genuine relationship-building. By leveraging SARAL and focusing on authentic partnerships, they've created an influencer network that continues to drive growth and engagement.
More than numbers, it's about creating meaningful connections that resonate with your audience and align with your brand values.
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Want to get results like Freja?
If you want to build a community of influencers that can’t stop talking about you, consider giving the free trial a shot!